TERMS & CONDITIONS

Prices and Availability

All of our prices are displayed in New Zealand Dollars with GST included. Our online prices may not always exactly match in-store pricing and we do not guarantee that specially priced products or deals are the same in-store. We work hard to make sure prices are up-to-date, but we do reserve the right to update prices without notice.

Products specifications are subject to change without notice. The few items that we do sell online are usually in stock with us or our suppliers, but sometimes availability changes and is beyond our control. Contact us if you’d like to check an item’s current availability.

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Shipping and Returns

We cannot ship bikes directly to customers. Bikes must be collected fully assembled from our Kumeu store per our bike suppliers warranty policy.

Products that we can ship can only be shipped within New Zealand. No international shipping.

Some orders will come directly from our distributor. If there’s a specific event you need the items for that’s less than 3 working days away, contact us first so we can see if it’s possible to get them to you in time.

Products in new, unused condition in the original packaging can be returned for a full refund within 14 days. Unless specifically ordered and not usually stocked. Shipping costs cannot be refunded for any items returned

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Security and Privacy

Our website uses SSL to guarantee a secure connection so you can shop with confidence.

We don’t share or sell your personal data. Any info we collect is only used for our own marketing, like our email newsletters. If you wish to unsubscribe from an email you received, just click Unsubscribe at the bottom and you’re instantly unsubscribed. Or contact us.

Please contact us if you have any questions.